Ul. Szpitalna 30,
Krakow,
Poland,
31-024,
Lesser Poland
Rooms & Amenities
Hotel Pollera offers rooms decorated in Art Nouveau style with dark wood furniture. Each room includes a TV with satellite channels, high-speed WiFi, and a private bathroom with free toiletries. Some rooms have views of the J. Słowacki Theatre and the historic church of St Cross. The deluxe room features a separate living room, a bathroom with bathtub and shower, and a fridge.
Dining & Breakfast
Guests at Hotel Pollera praise the generous breakfast served on-site. The hotel is surrounded by dining options like Tony's Pizza, The Coffee Bean, and traditional Jewish restaurants in the nearby Kazimierz District.
Location & Attractions
The hotel is on Szpitalna Street in Krakow's Old Town, a 1-minute walk from the Main Market Square and 2 minutes from the Cloth Hall. Wawel Cathedral is a 10-minute walk, and the Kazimierz Jewish District is 20 minutes away. The Main Railway Station and Galeria Krakowska shopping center are both a 5-minute walk.
Conference Facilities
Hotel Pollera has two conference rooms, accommodating 12 and 20 people. Each room includes a screen, projector, air conditioning, flipchart, and comfortable seating. The hotel staff assists with event organization.
Transport & Parking
The hotel is a 5-minute walk from Krakow's main train and bus stations. Secure on-site parking is available for 100 PLN per night. Airport transfers can be arranged upon request, with a 30-minute drive time from Balice Airport.
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Choose the Room
From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
John Paul II International Krakow-Balice (KRK)
25.9
km
Katowice (KTW)
105.7
km
Train
Kraków Main Station700 m
Amenities
Thoughtfully designed amenities for a comfortable & memorable stay
Free Wi-Fi
Free Wi-Fi in rooms
Parking
PLN 100 per day
Luggage storage
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Free Wi-Fi
On-site car park
Safe deposit box
24-hour reception
Pets allowed
24-hour security
Luggage storage
Lift
Vending machines
Smoke detectors
Fire extinguishers
Key access
Guest Parking
Electric kettle
Cookware/ Kitchen utensils
Services
Paid airport shuttle
Laundry
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Spa & Leisure
Leisure/ TV room
Room features
Free Wi-Fi in rooms
Heating
Mini-bar
Sitting area
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Washing machine
Free toiletries
Self-catering
Electric kettle
Cookware/ Kitchen utensils
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
Ul. Szpitalna 30,
Krakow,
Poland,
31-024,
Lesser Poland
Map view
Ul. Szpitalna 30,
Krakow,
Poland,
31-024,
Lesser Poland
City landmarks
Castle
Wawel Royal Castle
1.4
km
University
Collegium Maius Great College
930 m
Landmark
Corpus Christi Church
1.9
km
Church
Church of Saint Apostles Peter and Paul
840 m
Landmark
Church of St. Andrew
880 m
Synagogue
Old Synagogue
1.6
km
Landmark
Bunkier Sztuki Contemporary Art Gallery
640 m
Synagogue
Izaak Synagogue
1.6
km
Church
Wawel Cathedral
1.3
km
Church
St. Francis of Assisi Church and Monastery
810 m
Synagogue
High Synagogue
1.6
km
Museum
National Museum in Krakow
1.7
km
Mall
Galeria Krakowska
650 m
Church
Church of St. Martin in Krakow
870 m
Nearby
Square
Main Square
560 m
ul. Maly Rynek 9
Saint Barbara's Church
280 m
Church
St. Mary's Basilica
380 m
Museum
The Cloth Hall
480 m
ul. Basztowa
Krakow Barbican
430 m
Center of Old Town
Krakow's Rynek Glowny Central Square
560 m
Rynek Glowny
Old Town
560 m
Museum
Cracow Historical Museum
210 m
Tower
Town Hall Tower
540 m
Rynek
Adam Mickiewicz Monument
450 m
Museum
Czartoryski Museum
310 m
Ul. Pijarska
Saint Florian's Gate
550 m
Church
Church of St Adalbert
480 m
KrakowPoland
Planty Park
550 m
Church
Saint Cross Church
150 m
Church
Dominican Church
490 m
Restaurants
Milkbar Tomasza
170 m
ul. Sw. Tomasza 24 31-027 Krakow
Moaburger
290 m
ul. Mikolajska 3
M22 Beef&Chips
40 m
Sw. Marka 22
Lodziarnia Donizetti
70 m
ul. Sw. Marka 23
Ha Long
40 m
Raclawicka 21
Balkan Express Grill
180 m
ul. Florianska 39
Single Scena
70 m
Sw. Marka 21 Świętego Marka 21
Cakester Cafe Krakow
150 m
Tomasza 25
KFC
130 m
Pawia 5 Galería Krakowska
Huki Muki
130 m
Florianska 26
Guest Ratings & Reviews
Real Guest Experiences & Ratings
Guest reviews
5.0/10
based on 12 reviews
9.1
9.1/10 based on 4178 reviews
Milton
United States,
May
2024
7.8/10
My stay at the hotel had its ups and downs. Although the room was spacious and the bed comfy, the lack of air-conditioning made a couple of nights uncomfortably hot. On the bright side, a fan was provided which helped a bit. However, the room's location beside the road made it very loud. The service was top-notch, with staff wearing uniforms and being attentive to all my requests. The location was perfect for exploring the city, being within walking distance of many attractions. The dining experience offered a good variety of options but lacked order in presentation.
Rooms
7.0
The room, although spacious and with a comfy bed, was unfortunately not equipped with air-conditioning which led to a few uncomfortably hot nights. It was also quite loud due to its proximity to the road.
Service
9.0
The staff were excellent in both pre and post-checkout service, attentive to all my needs throughout my stay.
Location
8.0
The hotel's location inside the old town, within easy walking distance to many popular sights, was ideal for me.
Dining
7.0
The dining experience offered a good spread of options, but lacked order in presentation.
Facilities
8.0
The facilities provided everything I needed for a comfortable stay.
Phil
United Kingdom,
February
2024
7.0/10
The hotel offers spacious and comfortable rooms but could benefit from a makeover. The service is a mixed bag with friendly staff but not consistently helpful. The ideal central location is perfect for exploring the city. The dining experience is average, focusing more on quantity than quality. Overall, a convenient choice at varied prices.
Rooms
7.0
My room was very big, quiet, and very comfortable. However, the single bed was uncomfortable, indicating a need for a makeover.
Service
6.0
The staff was a mix of very friendly and helpful with recommendations, though not consistently helpful. The service had a professional touch with a touch of humor like 'Krakow no stress. '
Location
9.0
The location was perfect for exploring the square and old town, being close to the railway station and the city center, yet still quiet.
Dining
5.0
The dining experience was so-so, with a focus on quantity rather than quality. The limited selection and cheap quality were a bit disappointing.
Facilities
8.0
The facilities are varied, with laundry, airport shuttle, and paid airport shuttle services available.
Paul
United Kingdom,
February
2024
8.6/10
I was pleasantly surprised by the size and elegance of the room, though the bed turned out to be a bit small for my liking. It felt more like a small apartment with separate living and bedroom spaces. The room was massive, featuring three single beds, which was unexpected and great for a group stay.
Rooms
8.0
The room was huge compared to what I was expecting and felt like a small apartment with a living and a bedroom.
Service
9.0
The staff was exceptionally friendly and very helpful, making my stay enjoyable.
Location
9.0
The location was excellent, super close to the main square and convenient for exploring the city.
Dining
9.0
The dining options were great with a variety of choices provided, ensuring a fresh and lovely start to each morning.
Facilities
8.0
The hotel offered laundry service and airport shuttle, which were convenient amenities to have during my stay.
Michael
United States,
December
2023
9.0/10
I absolutely loved my stay at this hotel. The mini suite was well worth the extra cost, providing spacious and very comfortable accommodations. The staff were polite, very helpful, and terrific in their service, ensuring all my needs were met. The location was perfect, being close to the Main Square and the railway station, making it easy to explore the city. The dining experience was pretty good, offering a variety of options to kick off each morning. Overall, a great value for the money spent!
Rooms
9.0
The mini suite was spacious and very comfortable, with a connected bathroom.
Service
9.0
The staff were polite, very helpful, and spoke English, making my stay even more enjoyable.
Location
10.0
The hotel's location was excellent, with easy access to the Main Square, the railway station, and various attractions within walking distance.
Dining
8.0
The dining experience was pretty good, offering a variety of options for a satisfying meal each day.
Facilities
9.0
The hotel provided all the necessary facilities for a comfortable stay.
great location
limited breakfast options
Robert
United States,
November
2023
9.2/10
My stay at the hotel was absolutely fantastic! The room felt like a mini suite, spacious and cozy with the best pillows ever. The location at the edge of the old city added genuine character to the experience. The staff was extremely friendly and helpful, dealing with every request promptly. The proximity to the town square without being in the busiest areas of the Old Town was a winning feature. The dining experience was fabulous, offering generous vegan options and great value for money.
Rooms
10.0
The room was like a mini suite, spacious and cozy with the best pillows ever.
Service
9.0
The staff was extremely friendly and helpful, dealing with every request promptly.
Location
9.0
The location at the edge of the old city added genuine character to the stay.
Dining
9.0
The dining experience was fabulous, offering generous vegan options and great value for money.
Facilities
9.0
The hotel had all the facilities one could ask for, making the stay very convenient.
Bonnie
United States,
October
2023
8.2/10
I had a wonderful stay at the hotel. The value for money was great, and the staff was very helpful. The room was spacious and the bed comfy, though it could have been a bit bigger. The location was perfect, right next to the old town, offering easy access to many attractions. The dining experience was basic but filling, and the facilities were satisfactory.
Rooms
8.0
My room was spacious and the bed was very comfortable. It lacked luxuries like air conditioners, but overall, it was a great value for money.
Service
9.0
The staff were terrific, speaking English to us travelers and offering to book trips and airport taxis. They were proactive in addressing all our inquiries and even provided an electric heater when requested.
Location
10.0
The hotel's location was perfect for me, just a minute away from Barbican and within walking distance to many attractions in the old town. Everything was close by yet the area remained calm.
Dining
7.0
The dining options were basic but adequate for the price paid. The friendly staff offered a large choice of dishes, although the focus seemed more on quantity than quality.
Facilities
7.0
The facilities were decent and met my needs during my stay.
Albert
United States,
September
2023
8.2/10
My stay at the hotel was an experience of contrasts. The rooms were spotless, quiet, spacious, and comfortable, offering a lived-in charm that some may appreciate. The size was perfect for our group of three, although it felt a bit dated. The service was top-notch with attentive staff and a delightful breakfast. The location was ideal for exploring various attractions within walking distance, with only minor inconveniences. Dining options were satisfying overall. The facilities provided were adequate, but not exceptional.
Rooms
8.0
The rooms are very clean and comfortable with a cozy charm.
Service
9.0
The service was brilliant, with attentive staff and a great breakfast selection.
Location
9.0
The hotel's location was perfect for our needs, close to many attractions and with friendly staff.
Dining
8.0
The dining experience was excellent, offering a variety of options to start the day.
Facilities
7.0
The facilities met our needs adequately during the stay.
Harry
United Kingdom,
August
2023
7.6/10
The hotel had clean and nicely appointed rooms; however, my room by the front was a bit small and loud from the road noise. The service was excellent, with helpful staff who even took us on extra trips. The location was convenient for exploring on foot but could get noisy late at night. The dining options were decent but could have been more varied. Overall, a good value for the price.
Rooms
7.0
My room, while clean and nicely appointed, felt a bit small and out of place compared to others. It was also loud due to its location.
Service
9.0
The staff welcomed us warmly, were always helpful, and responded quickly to our queries. They really went out of their way to assist during our stay.
Location
8.0
The hotel's location was great for exploring the city on foot and was close to the main square and shops, but it could get noisy late at night.
Dining
7.0
The dining experience offered a decent buffet selection, but it could have been more varied to avoid repetitiveness.
Facilities
7.0
The facilities were satisfactory for a comfortable stay, but nothing extraordinary stood out.
Sean
United Kingdom,
July
2023
7.4/10
Being so near to the reception led to constant noises and receptionist chats waking me up. The room felt small and out of place compared to others in the hallway. On the upside, they provided reusable bottles, but lacked air-conditioners.
Rooms
6.0
The room I stayed in was a bit small and felt out of place relative to the other rooms in the hallway, but it came with reusable bottles and did not have air-conditioners.
Service
9.0
The service was terrific. They followed up and actioned all inquiries promptly. Additionally, they went out of their way to assist and provided a good-sized room along with an excellent breakfast at a sensible price.
Location
8.0
The location was perfect for me as it was minutes away from various attractions like Barbican, Little Market, and Galeria Krakowska. However, it was a bit noisy at night and less convenient late in the evening.
Dining
7.0
The dining experience was pretty good, offering a wide selection of cold meats, cheeses, scrambled eggs, and other options, but it was a bit of a trek through small breakfast rooms to reach the main area.
Facilities
7.0
The hotel had decent facilities overall.
Convenient location
Noisy at night
Ernie
United Kingdom,
June
2023
7.8/10
The hotel has an elegant room with a view of the theatre, but the bed proved too small. The lack of English programs was a downside, with only one available like BBC World Service. However, it was more than adequate for my needs.
Rooms
7.0
The room with a view of the theatre was elegant, but the bed proved too small. The lack of English programs was a downside.
Service
8.0
The staff went out of their way to assist and were efficient and pleasant, although they didn't smile much. They were helpful with recommendations for food and navigating to/from Auschwitz for the day.
Location
9.0
The location is excellent, great for exploring Krakow and being on the square. However, it can be a bit noisy late at night on weekends.
Dining
7.0
The dining experience was good with a choice of fresh products, juices, tea, and coffee. However, it could have been better as some items became monotonous after a while.
Facilities
7.0
Mary
United States,
May
2023
7.8/10
I had a cozy stay at the hotel with a very comfortable bed in a spacious room, which was ideal for our group of three guys sharing. The location was perfect, just at the edge of the old city. However, the room did heat up a lot at night, making it a bit challenging to sleep during the hot summer days.
Rooms
8.0
The room was spacious and comfortable, ideal for sharing with friends.
Service
7.0
The service was friendly and helpful, making our stay enjoyable.
Location
9.0
The hotel's location was convenient and quiet with easy access to the railway station and the main attractions of the old town.
Dining
8.0
The dining options were diverse and delicious, providing a good start to the day.
Facilities
7.0
The hotel offered satisfactory facilities for a comfortable stay.
William
United Kingdom,
April
2023
7.6/10
I stayed at the hotel which has a very budget-minded and small room on the back side, albeit a bit prone to getting hot during the summer. The staff were lovely and helpful with various arrangements and recommendations. The location was great, just a short walk from the main square, although it could use some sprucing up. The dining experience was okay but could use some improvement. Overall, a decent option for those looking for affordable accommodation in a convenient location.
Rooms
7.0
The room was small but fine for a budget stay on the back side of the hotel.
Service
9.0
The staff were very friendly and helpful, particularly with arranging airport transfers and providing recommendations.
Location
8.0
The location was great, very close to the main square and convenient for train travelers.
Dining
6.0
The dining experience was passable but had room for improvement.
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