Pollera Hotel Krakow Exterior photoPollera Hotel Krakow Exterior photoPollera Hotel Krakow Room photo
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From57US$ /night
Check-in
02Jun2026Select date
Check-out
03Jun2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Ul. Szpitalna 30, Krakow, Poland, 31-024
-
Close to the Old Town
Perfect
9.2
9.4
/10
4.0
4.4
/5

Location

Hotel Pollera is situated in the center of Krakow, just 1 minute from the city's main commercial district and 1 minute from the Market Square. Major attractions, including Wawel Cathedral, are reachable within a 10-minute walk, while Kazimierz District is just a 20-minute stroll away. For those arriving by train or bus, the main railway and bus stations are a 5-minute walk from the hotel.

History

Established in 1834, Hotel Pollera showcases a rich history that includes renovations during the Art Nouveau period. Originally known as 'Pod Złotą Kotwicą,' the hotel has evolved under the care of generations of the Poller family. The establishment's architecture reflects its historical significance and continues to attract guests to this day.

Rooms

The hotel offers various room types with decor showcasing the Art Nouveau style and including amenities such as air conditioning and private bathrooms. Deluxe rooms feature separate living areas, bathtubs, and showers, providing additional comfort during stays. Each room is appointed with dark wood furniture, ensuring a classic touch in every accommodation.

Business Facilities

Hotel Pollera provides two conference rooms, accommodating small business meetings and gatherings. Each room can host up to 20 people and includes essential equipment like screens, projectors, and flipcharts. The hotel's dedicated staff ensures seamless organization of any event held on the premises.

Dining

Dining options at Hotel Pollera include a generous breakfast that features a variety of fresh food selections. A comfortable restaurant area allows guests to enjoy meals at a relaxed pace. Additionally, nearby cafes and eateries are within easy walking distance, showcasing local Polish cuisine.

Highlights

Location: 1 minute walk from Market Square

History: Established in 1834

Rooms: Deluxe room with air conditioning

Business: Two conference rooms for meetings

Must-do experiences

  • Taste traditional obwarzanki at the market near the Old Town.
  • Visit Wawel Castle for stunning views and rich Polish history.
  • Explore the charming Kazimierz district's hidden cafes and galleries.
  • Try the famous pierogi at Pierogarnia Krakowiacy on Świętego Krzyża.
  • Stroll through the Cloth Hall for unique souvenirs and local art.
View all

Choose the Room

From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Single Room
2 persons
140 sq. feet 
1 Single bed
Shower
Heating
Double Room
2 persons
165 sq. feet 
1 Double bed
Shower
Heating
Twin Room
2 persons
165 sq. feet 
2 Single beds
Shower
Heating
Basic Triple Room
2 persons
220 sq. feet 
1 Double bed
Shower
Coffee machine
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Check Dates & Room Rates

See what's available for your travel dates

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay
Facilities: Perfect
9.0/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Pets allowed
  • 24-hour security
  • Luggage storage
  • Lift
  • Vending machines
  • Smoke detectors
  • Fire extinguishers
  • Key access

Guest Parking

  • Electric kettle
  • Cookware/ Kitchen utensils

Services

  • Paid airport shuttle
  • Laundry

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots

Spa & Leisure

  • Leisure/ TV room

Room features

  • Heating
  • Mini-bar
  • Sitting area
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Washing machine
  • Free toiletries

Self-catering

  • Electric kettle
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Pollera Hotel Location

Ul. Szpitalna 30, Krakow, Poland, 31-024
Map view
Ul. Szpitalna 30, Krakow, Poland, 31-024
Nearby
Square
Main Square
1900 ft
ul. Maly Rynek 9
Saint Barbara's Church
1000 ft
Church
St. Mary's Basilica
1300 ft
Museum
The Cloth Hall
1600 ft
ul. Basztowa
Krakow Barbican
1500 ft
Center of Old Town
Krakow's Rynek Glowny Central Square
1900 ft
Rynek Glowny
Old Town
1900 ft
Museum
Cracow Historical Museum
700 ft
Tower
Town Hall Tower
1800 ft
Rynek
Adam Mickiewicz Monument
1500 ft
Museum
Czartoryski Museum
1100 ft
Ul. Pijarska
Saint Florian's Gate
1900 ft
Church
Church of St Adalbert
1600 ft
KrakowPoland
Planty Park
1900 ft
Church
Saint Cross Church
500 ft
Church
Dominican Church
1700 ft
Restaurants
Milkbar Tomasza
600 ft
ul. Sw. Tomasza 24 31-027 Krakow
Moaburger
1000 ft
ul. Mikolajska 3
M22 Beef&Chips
200 ft
Sw. Marka 22
Lodziarnia Donizetti
300 ft
ul. Sw. Marka 23
Ha Long
200 ft
Raclawicka 21
Balkan Express Grill
600 ft
ul. Florianska 39
Single Scena
300 ft
Sw. Marka 21 Świętego Marka 21
Cakester Cafe Krakow
500 ft
Tomasza 25
KFC
500 ft
Pawia 5 Galería Krakowska
Huki Muki
500 ft
Florianska 26
Explore Krakow
Local Insights
Top Attractions
Activities
Dining
Entertainment
Wawel Royal Castle
Wawel Royal Castle
17 minutes' walk
Historical castle complex featuring stunning architecture and rich Polish history, with guided tours available daily.
Collegium Maius Great College
Collegium Maius Great College
12 minutes' walk
The oldest building of Jagiellonian University, showcasing unique medieval architecture and fascinating exhibitions.
St. Mary's Basilica
St. Mary's Basilica
5 minutes' walk
Iconic Gothic church famous for its exquisite altarpiece and hourly trumpet call from the tower.
Krakow Barbican
Krakow Barbican
6 minutes' walk
Well-preserved fortress, a reminder of Krakow's medieval defense, featuring historical exhibits about the city's past.
Bike Tours
15 minutes' walk
Guided bike tours available around the city, showcasing historical sites and local culture-great for thrill-seekers.
Botanic Garden
15 minutes' walk
Serene gardens ideal for relaxation, perfect for leisurely strolls amidst beautiful flora.
Milkbar Tomasza
Milkbar Tomasza
3 minutes' walk
Casual dining focused on local Polish cuisine, famous for pierogi and hearty soups-family-friendly atmosphere.
Moaburger
Moaburger
4 minutes' walk
Vibrant burger joint offering gourmet burgers and craft beers in a lively setting, perfect for casual dining.
M22 Beef&Chips
M22 Beef&Chips
1 minute walking
Cozy spot known for delicious beef dishes and fries, suitable for a quick bite with a local flavor.
Bunkier Sztuki Contemporary Art Gallery
Bunkier Sztuki Contemporary Art Gallery
8 minutes' walk
Renowned for innovative exhibitions; a great place for art enthusiasts, often featuring local artists.
Jazz Club
10 minutes' walk
Charming venue with live jazz performances, perfect for a relaxing evening-great for couples and music lovers.
Getting around
City Centre
Krakow4 min  ·  1000 ft
Airports
John Paul II International Krakow-Balice (KRK)39 min  ·  16.1 mi
Katowice (KTW)159 min  ·  65.7 mi
Train
Kraków Main Station9 min  ·  2300 ft
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Property information and rules
Check-in
from 15:00-23:30
Check-out
from 07:00-11:00
Guest Parking
Private parking is possible on site (reservation might be needed) at PLN 100 per day.
Internet
Wireless internet is available in for free.
Breakfast
You can start your day with a full breakfast, which costs PLN 70 per person per day. 
Pets
Pets are allowed on request.
Year renovated:
2012
Number of rooms:
44

Guest Ratings & Reviews

Real Guest Experiences & Ratings
Review summary
Based on recent reviews
Powered by AI
Guests consistently praise Pollera's prime location, a short walk from the main bus and train stations and Rynok Square, making it ideal for exploring the city center. The breakfast receives high marks for its variety, including fresh fruit, pastries, and homemade cakes. Rooms are generally considered cosy and clean, with modern bathrooms, though some guests have noted that a few rooms lack air conditioning. The hotel offers convenient amenities such as tea and coffee making facilities, and some appreciate the availability of water and tea in the rooms.
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Review score
Based on 2038 verified reviews
9.2/10
Perfect
97%
Recommend
Location
9.8/10
Staff
9.6/10
Paid Wi-Fi
8.2/10
Facilities
9.0/10
Pros
Friendly staff
Perfect location
Clean hotel
Excellent food
Cons
Loud noise
Creaky floor
No soundproofing
Outdated decor
Guest reviews
based on 2038 reviews
9.2/10
based on 4568 reviews
9.2/10
Benjamin from Germany
Family with children
twin Room City View
4 nights in November 2025
|
Reviewed:February 07, 2026
8.8/10

charming stay

central locationsatisfying selectionquaint style
the hotel's location proved advantageous, situated conveniently between the railway station and the main square. breakfast offered a satisfying selection of well-stocked items with good variety. the room maintained a quaint style, consistent with the overall age and design of the hotel, i found it excellent.
Service
9/10
Hotel staff offered super friendly support. they handled requests efficiently. the team demonstrated commitment to guest satisfaction. The service was attentive.
Location
9/10
The hotel is only eight minutes walking distance from the main square. This location provides convenience. proximity to the main train station meant travel was easy. i really liked this spot!
Dining
8/10
Breakfast was quite good. i found the variety was very much acceptable. the dining area was well-kept and clean. The service was prompt.
Facilities
9/10
the hotel features convenient access to transportation options. it provides easy access to the main square. the building maintains a solid traditional design, which contributes to its character.
Rooms
9/10
The room was quaint. It kept consistent age and style with the hotel. it offered a decent space for relaxation. the layout was efficient. I enjoyed the comfort.
0 Helpful
|
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Christian from Germany
Single
Double Room
3 nights in November 2025
|
Reviewed:February 04, 2026
9/10
early check-indistinct identity
the staff arranged an early check-in for me i appreciated that detail. the hotel maintains a distinct identity i admire that about the place.
my room lacked a bathrobe i found that a bit strange.
0 Helpful
Samuel from Israel
Single
Double Room
4 nights in November 2025
|
Reviewed:January 19, 2026
7/10

Acceptable stay overall

breakfast selectionhelpful staffwooden floorold furniture
The breakfast selection was very good. It included diverse options. The staff was friendly and helpful. They assisted with directions.
The wooden floor made a lot of noise. I could hear sounds from the neighboring room clearly. The furniture looked quite old. The carpet needed replacement.
0 Helpful
jackson from united states
Family with children
double room
4 nights in November 2025
|
Reviewed:January 15, 2026
9/10

fantastic stay!

friendly staffgreat breakfast
i loved the super friendly and supportive hotel staff. breakfast was so good. the location is seriously fantastic , just a short walk to the main square.
0 Helpful
Ava from United States
Couple
Double Room City View
4 nights in November 2025
|
Reviewed:December 15, 2025
7/10
lovely breakfastgreat varietyquaint roomawful mattressesbad roomelevator noise
The breakfast was lovely and it was well stocked. the variety was very good. the room was quaint. It kept with the age and style of the hotel. the location of the hotel was perfect because it was between the rail station and the main square.
i do not know if we got a bad room or if all rooms are like this, but the mattresses were awful. i literally could not sleep since i thought i was tilting on the left. also, our room was situated next to the elevator.
0 Helpful
Martine from France
Single
Single Room
4 nights in October 2025
|
Reviewed:December 14, 2025
6/10

Average stay with some drawbacks

convenient locationold furnituresmall bathroom
The location of the hotel was pretty good for seeing the sights. It was a convenient base for exploring, i must say.
My room felt quite dated, the furniture looked old. The bathroom was small (i could barely turn around). The bed wasn't great. It reminded me of I was sleeping on a slab.
0 Helpful
eva from spain
Couple
double room
4 nights in October 2025
|
Reviewed:December 10, 2025
7/10

satisfactory stay overall

friendly staffclean roomcosy roommissing air conditioningancient furniturenoisy floor
i stayed for a few nights and found the staff very friendly. they were also quite helpful. the rooms were clean and cosy and i found the breakfast to have much choice.
i felt the room needed air conditioning. it was uncomfortably warm. the furniture felt ancient. i heard a lot of noise from the wood floors.
0 Helpful
Questions of the users
About Pollera
Is it preferable to book a room for the night of 20th June if I'm landing at 2am on 21st June?
21 June 2024
Check-in starts at 2 pm, so a reservation for the night of 20th June would ensure you have a room ready when you arrive.
What are the breakfast hours during weekdays and weekends?
5 October 2024
Breakfast is served from 7 am to 10 am on weekdays and from 7 am to 11 am on weekends.
Will there be a problem checking in around 8:30 pm after my flight arrives?
10 December 2024
The reception is open 24 hours, allowing guests to check-in anytime, including late arrivals.
Can I park my bicycle at the hotel, and is there a designated parking area?
15 November 2024
The hotel has a parking lot available for guests, and it's advisable to inform the reception when making a reservation if you are bringing a bicycle.
What is the cost of parking per day at the hotel?
7 January 2025
The parking fee is 100 PLN per vehicle, per night.
Are pets allowed to stay at the hotel?
22 February 2025
Yes, pets are permitted at the hotel, ensuring a comfortable stay for both guests and their furry companions.
Is there a kettle and other tea or coffee making facilities in the room?
19 March 2025
Kettles can be provided upon request, along with mugs and sugar. Please ask at the reception.
Are there facilities for ironing clothes available?
12 April 2025
Ironing facilities can be borrowed from the reception upon request.
Does the hotel offer an airport shuttle service, and what are the rates?
28 May 2025
An airport shuttle service is available for 100 PLN for 1-3 people, and it's necessary to order it in advance.
Is there a possibility to store luggage after checking out for a late flight?
30 June 2025
Yes, guests can store their luggage at the hotel after checking out until their flight departure.
Are there any current promotions or discount codes available for bookings?
21 July 2025
Promotional codes can be applied at checkout for discounts. Please check the promotions section on the booking page for available offers.

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